Terms & Conditions

Qatobit provides the following FIU-IND compliant services:

• INR to VDA Purchases — buy diversified crypto baskets (Bitcoin, Ethereum, Solana) via UPI/IMPS.
• Crypto-to-Crypto Trading — seamless spot trading with real-time charts on web/mobile.
• Custodial Wallet Services — secure multi-signature cold wallets (offline storage), hot/warm for liquidity.
• Structured Crypto Baskets — AI-optimized, auto-rebalanced portfolios for beginners.

INR and crypto withdrawal services may be enabled in future phases subject to regulatory approvals.

Qatobit, as an FIU-IND registered VASP, fully complies with:

• Prevention of Money Laundering Act, 2002 (PMLA) & Rules
• FIU-IND VDA Guidelines (2026) including Travel Rule
• FATF Recommendations for Virtual Assets
• CKYCR reporting and CERT-In cybersecurity mandates

All fees are transparent, competitive, and GST-inclusive. The complete fee schedule is available in real-time at qatobit.com/fees and on the Platform dashboard. Fees may be revised with 30 days' advance notice.

7.1 – Account Opening & KYC

Account opening and KYC verification are completely free.

7.2 – INR Deposits

• INR deposits via NEFT, IMPS, and UPI are free of charge.
• Card-based or payment gateway deposits may attract third-party gateway charges not set, controlled, or retained by Qatobit.
• Minimum INR deposit: ₹200.

7.3 – INR Withdrawals

• Platform fee: 0.5% of withdrawal amount, minimum ₹50 per transaction (subject to 18% GST).
• Minimum INR withdrawal: ₹100.
• Instant IMPS transfers for amounts up to ₹2,00,000 (subject to banking partner availability).
• TDS: 1% deducted at source under Section 194S of the Income Tax Act, 1961. TDS certificates issued quarterly.

7.4 – Crypto Deposits

Zero platform fee on all crypto deposits. Blockchain network fees are determined by the respective network and not retained by Qatobit.

7.5 – Crypto Withdrawals

No additional platform surcharge. Users pay only the applicable blockchain network fee displayed in real-time at the point of transaction. Qatobit does not add any markup to network fees.

• BTC Withdrawal: Network fee only — no platform surcharge.
• ETH Withdrawal: Network fee only — no platform surcharge.
• USDT (TRC20) Withdrawal: Network fee only — no platform surcharge.

7.6 – Spot Trading Fees

• Maker Fee (Limit Orders): 0% per transaction.
• Taker Fee (Market Orders): 0.03%–0.50% per transaction.
• GST: 18% on platform fee only, fully included in displayed fees.
• TDS: 1% deducted on sell transactions under Section 194S (statutory government mandate).

7.7 – Futures Trading Fees (Planned)

• Futures Maker Fee: Targeting 0.007%–0.05%.
• Futures Taker Fee: Targeting 0.0075%–0.03%.
• Maximum Leverage: Up to 100x.
• Promotional zero-fee futures periods may be offered at Qatobit's discretion.

7.8 – VIP & Volume Loyalty Programme

A volume-based VIP fee tier programme will be introduced. Tier thresholds, reduced fee rates, and eligibility criteria will be published at qatobit.com/fees.

7.9 – Statutory Taxes (Government Mandate)

The following are mandated by the Government of India — not fees charged by Qatobit:

• TDS: 1% on every sale or transfer of VDAs under Section 194S, Income Tax Act, 1961. TDS certificates issued quarterly.
• Income Tax on VDA Gains: 30% flat tax on net gains under Section 115BBH. This is the User's personal tax obligation — Qatobit does not deduct income tax at platform level.
• GST: 18% on Qatobit's platform service fees under CGST/SGST Act, 2017. Applied on fee amounts only, not on the value of trades or assets. All displayed fees are GST-inclusive.

7.10 – Fee Revision Policy

• Platform fees may be revised with minimum 30 days' advance written notice via registered email and Platform notification.
• Statutory tax rates are set by the Government of India and take immediate effect as mandated by law.
• Continued use after the 30-day notice period constitutes acceptance of revised fees.
• Archived fee schedules maintained at qatobit.com/fees for compliance audit trails.

Users shall strictly comply with all obligations including:

• Use the Platform only for lawful purposes under Indian law (PMLA 2002, IT Act 2000).
• Not engage in money laundering, terrorist financing, or other fraudulent activities.
• Not misuse the Platform through unauthorized API access, DDoS attacks, or account sharing.
• Complete EDD requests within 7 days and maintain accurate KYC information.

Users bear sole responsibility for all Account activities, transactions, and compliance failures, including STR/CTR filings triggered by their behavior.

Qatobit reserves the right to immediately suspend or permanently terminate Accounts for:

• Regulatory compliance — FIU-IND orders, PMLA investigations, court directives, sanctions listing.
• Suspicious activities — structuring, velocity patterns, high-volume outliers, chain-hopping, sanctions/PEP matches.
• Material breach of Terms — false KYC, EDD non-response, prohibited activities, API abuse.
• National security risks or CERT-In cybersecurity directives.

Freeze Triggers

• Security: phishing attempts, SIM swaps, unauthorized logins.
• Legal Holds: court orders or FIU-IND directives for STR investigations.

Termination Effects

• Permanent Account closure.
• Data retention per PMLA (5+ years).
• No refunds during freeze periods.
• Right to set-off against liabilities.

Users receive notification post-freeze (except court-sealed cases); appeal process available via support@qatobit.com within 7 days.

To the maximum extent permitted by Indian law, Qatobit shall not be liable for:

• Any market losses, VDA price volatility, or investment performance.
• Technical interruptions, platform downtime, or service unavailability.
• Cybersecurity incidents, hacks, or exploits beyond Qatobit's reasonable control.
• User errors, unauthorized access due to compromised credentials, or phishing losses.
• Force majeure events (regulatory changes, natural disasters, network failures).

User data (KYC documents, transaction history, device fingerprints) shall be processed strictly per Qatobit's Privacy Policy and applicable Indian laws:

• Digital Personal Data Protection Act, 2023 (DPDP) — consent-based processing, data minimization.
• PMLA 2002 — 5+ year retention for FIU-IND/CTR/STR compliance.
• IT Act 2000 — cybersecurity incident reporting to CERT-In within 6 hours.

Data Usage Categories

• Compliance: PAN/Aadhaar hashing for sanctions screening, transaction pattern analysis.
• Analytics: Anonymized aggregate data for AML model training (velocity detection).
• Operations: Device/IP clustering for mule network detection.

User Rights (DPDP Act)

• Access personal data via dashboard.
• Request correction/deletion (post-PMLA retention period).
• Withdraw consent (impacts service access).

Third-Party Sharing: FIU-IND/ED (STRs/CTRs only), CKYCR (KYC), cloud providers (AWS/GCP with DPA). No marketing data sales. International transfers are GDPR/FIU-compliant.