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Choosing a platform, answered.

Straight answers to the questions investors ask, read before you commit a rupee.

What does "built but not open" mean for Qatobit?

The platform, its four QSI indexes, its fee schedule, and its Proof of Reserves mechanism are fully built and documented. Deposits and live investing open to users later.

Where can I check Qatobit's methodology before it opens?

Each QSI index's construction, its fee, and the Proof of Reserves mechanism are published now, readable without creating an account.

Can I invest with Qatobit right now?

Not yet. The platform is built and its methodology is public, but live investing opens later. Reading the methodology and joining the waitlist are the two steps available today.

Does a bigger "expected return" slider make a calculator more accurate?

No. It only changes what you assumed. The market moves however it moves, regardless of where you set that slider.

Is CoinDCX regulated by SEBI?

No. SEBI regulates stockbrokers, portfolio managers, and mutual funds through specific registration categories. None of them currently covers a crypto exchange. CoinDCX carries no SEBI registration, and no SEBI complaint or inspection process applies to it.

What does FIU-IND reporting-entity status actually mean for a crypto exchange?

It means the platform must run KYC checks and keep transaction records. It must appoint a compliance officer and report suspicious activity to the Financial Intelligence Unit, India, under the Prevention of Money Laundering Act. CoinDCX took on this status in March 2023. It is an anti-money-laundering obligation, shared with banks and NBFCs, and it is a separate question from a solvency or custody check.

Is there an investor protection fund for crypto exchange users in India?

No. Stock exchanges maintain a statutory investor protection fund, and mutual funds operate inside a SEBI-mandated trustee and custodian structure. No equivalent fund or structure currently exists for crypto exchanges under Indian law.

What does CoinDCX actually charge on a trade?

CoinDCX's INR spot fee ranges from 0.50 percent down to 0.03 percent depending on your trailing 30-day trading volume, refreshed weekly. Crypto-to-crypto swaps hold flat at 0.17 percent at every tier. Both figures are read from coindcx.com/fees on 19 August 2026.

Does CoinDCX charge GST on top of its trading fee?

Yes. CoinDCX's fee page states that 18 percent GST applies on the fee, added on top of whichever rate your tier lands on.

Is the trading fee the only cost on a CoinDCX trade?

No, the trading fee is only what gets printed on the fee page. The spread inside the quoted price, the separate withdrawal fee schedule, the GST on top, and the 1 percent TDS withheld at the point of sale all sit outside that page and still leave your account.

What is the difference between a hack-triggered shutdown and a financial-distress shutdown?

A hack-triggered shutdown starts with an outside attacker stealing funds, so the freeze buys time to investigate and contain the damage. A financial-distress shutdown starts inside the company, when it cannot meet withdrawal demand on its own, usually after a market shock. WazirX is the documented hack case and Vauld is the documented distress case.

What exactly happened when Vauld suspended withdrawals in 2022, and what did creditors get back?

Vauld suspended all withdrawals, trading and deposits on 4 July 2022, after 197.7 million dollars in withdrawal requests since 12 June. A Singapore court approved a repayment scheme in August 2023. It forecast recovery of up to 93 percent on unsecured claims, paid in crypto. A first distribution of 36 percent went out by October 2023.

What happened to WazirX after the 2024 hack, and has the process finished?

WazirX's operator, Zettai Pte Ltd, lost roughly 235 million dollars to a breach in July 2024 and froze withdrawals immediately. A Singapore court has approved a restructuring scheme with majority creditor support. Users are set to recover most of their balances through token distributions, but the exact figures and dates have moved across multiple hearings and remain unsettled.

Why did an Indian user's claim end up in a Singapore court?

Because both operating companies, Vauld and Zettai, are incorporated in Singapore. A shutdown is handled by the courts and the company law of wherever the operating entity is legally based. That is often a different country from where most of its users live.

What should you check about any platform's structure before deciding how much to hold on it?

Start with where the operating entity is incorporated. Then look at whether a reserves record exists and how often it updates. Last, see whether the platform confirms user funds are kept apart from its own operating money. None of the three guarantees safety, but each is checkable in minutes, and each affects what a shutdown would actually look like.

Does Mudrex publish the criteria for which coins go in a Coin Set?

No, as of the 26 August 2026 read of its Coin Sets page, its explainer article, and its fee and compliance page. Mudrex states that tokens are "handpicked by experts" and that the team "governs" the ratios. No document names a market-cap threshold, a liquidity minimum, or any other quantitative test a reader could apply themselves.

How often do Mudrex Coin Sets rebalance?

Monthly. Mudrex's own explainer states the cadence directly and confirms investors get an email listing the changes after each rebalance. The cadence and the notification are both published. What decides the changes stays unpublished.

Are Mudrex Coin Sets really free to hold?

Not entirely. The landing page advertises "Transparent Fees," and the explainer article states "ZERO management fees" on Coin Sets. Mudrex's own fee and compliance page lists a separate rebalancing fee of 0.25 to 1 percent, depending on the Coin Set. It also lists a 1 percent fee for redeeming before one month. A rebalancing fee is a different line item from a management fee, so both statements can stand. A reader relying only on the landing page would miss the rebalancing charge.

Do these five checks apply to Qatobit too?

Yes, deliberately. Every platform, including this one, should be able to answer all five: where a customer's money sits, what its fee page says in full, and what leaving costs. The last two are its FIU-IND status and who is accountable when something goes wrong.

What is a Grievance Officer, and why must a crypto platform have one?

Under Rule 3(2) of the IT Rules, 2021, every intermediary running a website or app in India must publish a Grievance Officer's name and contact details. It must publish a way to file a complaint too. The officer has to acknowledge a complaint within 24 hours and resolve it within 15 days.

What happens if my complaint is not resolved within 15 days?

You can appeal to the Grievance Appellate Committee within 30 days of the platform's response, or of the 15-day deadline passing. The appeal is filed online at gac.gov.in and costs nothing. The Committee aims to decide within 30 calendar days.

Does every Indian crypto exchange actually publish a named Grievance Officer?

Not consistently. Of four platforms checked on 27 August 2026, Giottus was the only one naming a Grievance Officer with contact details in its published terms. ZebPay names a Senior Compliance Manager. Unocoin and Bitbns publish only general support channels.

What is the difference between a Grievance Officer and a Nodal Officer?

A Grievance Officer handles user complaints about the platform's service. A Nodal Officer, where one is named separately, is the contact point for law enforcement and regulatory agencies.

Where do I find this information on a platform's site?

It is rarely a standalone page. Check the Terms of Use, Terms and Conditions, or Privacy Policy, and search each one for the word "grievance". If none of those documents name an officer, that absence is itself useful information about the platform.

What are the six grounds in CoinDCX's delisting policy?

Voluntary delisting requested by the token's own team, and delisting because a partner exchange dropped the token first. A 7M score that stays below 3.5, or below 2.75 on CoinDCX Pro, for five straight days. Regulatory pressure, and the issuing project going bankrupt or looking close to it. The sixth is a catch-all 'other reasons' category that alone lists seventeen more grounds.

Does CoinDCX have to warn me before delisting a coin I hold?

No. Its policy states plainly that CoinDCX can delist any token or trading pair without prior notice, for any reason it decides fits. Its support pages currently describe an announced date and a window to act. That description sits on a help page CoinDCX can update anytime, separate from the policy document that governs the relationship.

What happens to my coin if I do not sell or transfer it before the delisting date?

CoinDCX converts it to USDT automatically at the prevailing market rate, within 5 working days of the delisting date. It deducts 1 percent TDS from the converted amount before crediting your wallet.

Has an Indian crypto exchange ever been hacked?

Yes. WazirX lost 234.9 million dollars on 18 July 2024, and CoinDCX lost 44.2 million dollars on 19 July 2025. Both exchanges confirmed the losses themselves, and both were reviewed independently by the security firm Halborn.

Did WazirX users get their money back after the 2024 hack?

Singapore's High Court approved a restructuring plan in October 2025. Users with pre-hack balances receive 85 percent of their balance value upfront. The remaining 15 percent is paid out through tradeable Recovery Tokens over two to three years.

Were customer funds touched in the CoinDCX hack?

No. CoinDCX has said the 44.2 million dollars came from an internal operational wallet, used to supply liquidity on a partner exchange. That wallet was held separately from the cold storage that holds customer funds. The company covered the loss from its own treasury.

Who actually owns WazirX, Binance or its Indian founders?

The question remains formally unresolved. Binance announced an acquisition in 2019, distanced itself from ownership in 2022, and ended its wallet and technology services to WazirX in February 2023. No court has ruled on the underlying ownership claim.

Do Indian crypto platforms have to publish a grievance officer?

Yes. The Information Technology Rules, 2021, notified on 25 February 2021 under the IT Act, require every intermediary to publish a grievance officer's name and contact details. The officer must acknowledge a complaint within 24 hours and dispose of it within 15 days.

Can a crypto platform freeze my account without explanation?

Platforms dealing in virtual digital assets have been reporting entities under the Prevention of Money Laundering Act since a gazette notification dated 7 March 2023. That status gives them a lawful basis to freeze an account for KYC or suspicious-activity review. How narrow or open-ended that basis is comes down to the specific wording of the platform's own suspension clause, beyond what the statute itself sets out.

What should a force majeure clause include to be fair to the customer?

A stated maximum duration, and an exit right that applies to the customer as well as to the platform. Indian government procurement rules use a 90-day cap as their own benchmark for when either side may walk away without penalty.

Does "institutional custody" mean my crypto is legally mine?

Not automatically. The phrase describes a custody arrangement. On its own it says nothing about who legally owns the asset. Check the clause for the specific word "segregated," or an equivalent statement that your holding sits apart from the platform's own funds, and ask directly if that wording is missing.

Where do I complain if a platform's grievance officer does not resolve my issue?

The terms of service should name a dispute forum, usually arbitration in a specific city under a specific law, once the grievance officer's internal process is exhausted. Check that the named city and any upfront arbitration fee are ones you could actually use before you ever need them.