Qai · Qatobit's AI
Get help from Qai, in the app or on WhatsApp.
Ask about your account, an index or anything else on Qatobit. Talk or type in your own language, and send a screenshot if it helps. If Qai cannot sort it out, it raises a ticket and our team takes over.
Two ways in
Open Qai in the app, or message it on WhatsApp.
In the app
Tap Qai on any screen.
Qai can see your holdings, so its answers are about your own account. Talk or type, whichever is easier.
On WhatsApp
Message Qai the way you message anyone.
Send a voice note, a question or a screenshot. The reply comes back in the same chat.
How Qai helps
Tell Qai the problem. It fixes it with you, or hands it to our team.
- 1
Tell Qai what is wrong
Say it, type it or send a screenshot, in the language you are comfortable in.
- 2
Qai looks into it
It reads your screenshot and looks at your account to work out what happened.
- 3
It walks you through the fix
When the fix is in the app, Qai takes you to the right screen and tells you what to tap.
- 4
Or it raises a ticket
When a person needs to look, Qai raises a support ticket and our team picks it up.
Ask Qai about
Start with the question you have.
Qai opens when accounts do. Join the waitlist to be first in.
“Where is my deposit?”
“Why does my index hold gold?”
“When does my SIP run next?”
“Something on my screen looks wrong.”
“How are crypto gains taxed?”
“I want to talk to a person.”
Your language
Ask in the language you speak at home.
Qai answers in the language you ask in, by voice or in text.
Hindi
नमस्ते! मैं आपकी कैसे मदद करूँ?
What Qai is not
Qai explains. The decision stays with you.
Qai is an informational and educational feature. It explains the products and the published methodology, in as much detail as you ask for. It does not give personalised investment advice, publish buy or sell signals, or forecast a return.
Questions about Qai
Is Qai on WhatsApp?
Yes. You can message Qai on WhatsApp or open it inside the Qatobit app. The same Qai answers in both places, and the same team picks up any ticket it raises.
Can I talk to Qai, or only type?
Both. Talk to it by voice or type your question, and it answers the same way. You can also send it a screenshot.
What happens if Qai cannot solve my problem?
It raises a support ticket, and our team takes it from there.
Does Qai give investment advice?
No. Qai explains how the products and the published methodology work, and it can pull up market data. It does not tell you what to buy or sell, and it does not forecast returns.
Do I need an account to use Qai in the app?
Yes. Inside the app, Qai opens once you are signed in, because it answers from your own account.
